.. or wherever.
Had a problem with my FSA account managed by ADP and called customer service. They guy who picked up seemed to have an Indian accent and was, almost certainly, in India. People always complain about call center experiences, offshoring, etc. This guy was frickin awesome. Very pleasant, gave me good advice, sent me on my way with good wishes for my day. What's not to like?
Wednesday, October 13, 2010
The ADP Call Center in Bangalore
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