How bad does Verizon suck?

Let me count the ways. I've been on the phone an hour now trying to disconnect my FIOS service. I guess they don't staff anyone on that branch of the phone tree. That's not really a good client retention strategy.

For one, it just gives its customers time to mouth off on the blogosphere.

Lots of members of my former firm worked for Accenture in the 90s and they told horror stories of what a cesspool Verizon was and how they would spend many millions of dollars on projects that just failed outright. And for this I spend $250 or so a month for all of my home and mobile data services. I look forward to severing this relationship, if I'm ever able to do so.